Q: What is PPATRA?
A: PPATRA is a platform where users can discover, collect, and trade NFTs—like the Crypto Monkey collection of 100 unique monkeys.

Q: How do I contact support?
A: For support, reach out via our Contact Us page or email [email protected].

Q: I can’t connect to my wallet—what should I do?

  • Ensure MetaMask is installed and up to date (on mobile or browser).

  • Reload the PPATRA site after installing/enabling MetaMask.

  • Try switching networks (e.g. Ethereum Mainnet) inside MetaMask.

  • If issues persist, revisit permissions or reinstall MetaMask.

Q: My MetaMask shows “Read and change all data on websites”—should I allow this?

  • Yes. This permission is required so MetaMask can inject the web3 provider into pages like PPATRA 

  • You can restrict site access to “On click” under MetaMask’s Chrome extension settings for added control.

Q: I clicked “Connect,” but nothing happened.

  • Make sure connection is triggered by a user click (e.g., a “Connect Wallet” button). Non-interactive attempts are blocked

  • Once clicked, MetaMask will show a popup—choose the correct account and approve.

MetaMask mobile includes a built-in browser you can use to access PPATRA seamlessly.

Step-by-step:

  1. Install MetaMask

    • Install from App Store (iOS) or Google Play (Android).

    • Set up your wallet, back up your Secret Recovery Phrase securely 

  2. Open PPATRA in MetaMask

    • Launch the MetaMask app, tap the browser icon in the bottom nav.

    • Navigate to https://ppatra.com.

  3. Connect Your Wallet

    • Tap “Connect Wallet” on PPATRA’s site.

    • MetaMask will prompt you to authorize connection—tap Connect and select your account.

  4. Start Collecting NFTs

    • Once connected, your wallet address is shown; you’re ready to collect and trade NFTs on PPATRA.

Q: How do I find my public address?

  • In MetaMask mobile: tap your account name → tap the address to copy it 

  • Always verify the URL you’re connecting to—only use the official PPATRA site.

  • Never share your Secret Recovery Phrase.

  • Review your connection permissions and revoke as needed using MetaMask’s account/settings section.